Contact Us

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We remain committed to serving you to help find a path through this time of uncertainty.

  • If you are facing hardships and would like to work with a financial empowerment coach please complete our Pathways form.
  • Thank you for your patience as our phones lines have been inundated with calls. You may also email us at info@hawaiifirstfcu.com or via online banking messenger and we will do our best to serve you.

If you are experiencing hardship and concerned about your loan(s) at Hawaii First please complete this short survey by clicking below “Loan Concerns Form” to help us gather information.

For your convenience, you can use First Hawaiian Bank ATMs surcharge free.

kamuela branch

Kamuela Main Branch
Parker Ranch Shopping Center

67-1187 Mamalahoa Highway
Kamuela, Hawaii 96743
Phone: (808) 885-7349
Fax: (808) 885-2098


Mon-Thur: 9:00 a.m – 4:00 p.m
Fri: 9:00 a.m – 6:00 p.m
Sat: 8:30 a.m – 12:30 p.m

Routing Number – 321379753

hilo branch

Hilo Main Branch

1221 Kilauea Avenue, Suite 160
Hilo, Hawaii 96720
Phone: (808) 933-7349
Fax: (808) 933-1401


Mon-Thur: 9:00 a.m – 4:00 p.m
Fri: 9:00 a.m – 6:00 p.m

Hilo Community Resource Center

Hilo Shopping Center
1221 Kilauea Avenue, Suite 150
Hilo, HI 96720
Phone: (808) 933-6600
Fax: (808) 933-6604


Mon-Thur: 9:00 a.m – 4:00 p.m
Fri: 9:00 a.m – 6:00 p.m

Have any questions? Send them our way!

Our President/CEO Laura will personally review your message to ensure your voice is heard and your question is addressed!

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